Q: How long does it take for my order to process?

A: It takes us 24 hours to process an order.

Q: How long will it take for my order to ship?

A: Your order will ship no more than 24 hours after it has been processed.

Q: How long will it take for my product to arrive?

A: Orders shipping within the US and Canada usually arrive in 2-3 weeks.

Orders shipping internationally usually take about 3-4 weeks on average to arrive.

Q: Will my product arrive sooner if I select express shipping at checkout?

A: Yes. You can expect your order to arrive about a week sooner than standard.

Note: Please expect potential delays due to COVID-19 although no major delays have been reported by our customers.

Q: What if my product arrives damaged?

A: Please utilize the Contact Us page within 14 days of receiving your order, and fill out the form. Please be diligent in reaching out to us and we will do our best to rectify the situation.